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Conditions of Use Store PoliciesGO SW Distributing, LLC dba / Wholesale Chic is a independently owned and operated family company in LaBelle, FloridaAccepted Methods of Payment. We accept Paypal, Visa, Mastercard, American Express and Discover. We also accept personal checks (with a 10-day hold for the check to clear). Shipping Time. The time needed to ship merchandise will vary depending on the shipment's location and the particular time of year. Customers should expect a 7-10 business day delivery time. Shipping Methods. Merchandise will be shipped using Ground Service where possible. In addition, some items may be shipped directly from the manufacturer to customers. Knife Laws. Knife laws vary. Please check with your local law enforcement agency for the laws in your area. Damaged Shipments. Damaged shipments from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We are not responsible for damage caused by the freight carrier. Manufacturers Defects. If a product appears to have a manufacture’s defect, email our Customer Service department chicsales08@comcast.net for instructions. Do not return products to us without first contacting us to receive instructions. If an item is to be returned to us due to manufactures defect, you must first receive a Return Authorization Number. No packages will be accepted without a Return Authorization Number written clearly on the package. Return Merchandise Policy. Permission for any return merchandise must be secured from our return department. You have 30 days from the ship date to receive refunds. You must email the refund request to chicsales08@comcast.net (with "RETURN" in the subject field), at which time the return authorization number (RA#) with return instructions will be sent to you. No packages will be accepted without a Return Authorization Number written clearly on the package. Products being returned must have a RA# issued before returned. If you received a different product than initially purchased, the item must be returned with the following: · All original contents (product, manuals, instructions, etc.). · Original packaging. · Original invoice or receipt.Once a return is authorized by our return department you should:
We can refund shipping costs only if the return is a result of our error. You are responsible for all freight charges on shipments that are refused or returned with no fault on our part. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any item you purchase from us. Your consent to this policy By using our Site, you agree to this Policy. This is our entire and exclusive Store Policy and it supersedes any earlier version. Our Terms of Service take precedence over any conflicting Policy provision. We may change our Policy by posting a new version on our Site. Legal Disclaimer This Site operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control. This Policy is governed by FL law, excluding conflicts of law principles. Any legal actions against us must be commenced in FL within one year after the claim arose, or be barred.One of the benefits of shopping on the Wholesale Chic web site is that you may disregard the official policy and contact me personally to return anything that you are not completely satisfied with. I will deal with the shippers and manufactures and replace or refund your purchase amount. For damaged items upon receipt of a emailed photo of the damage a replacement or full refund will be issues. On items you change your mind about you will be responsible for the shipping cost and a 20% restocking fee will be assessed. Your refund will be done instantly upon receipt of your returned item. This policy is consistence with my belief that most all people are honest. GO SW DISTRIBUTING, LLC (GOSWD) d/b/a Wholesale Chic is an independently owned and operated store. I believe I can build a loyal customer base the old fashion way by honestly standing behind the products that I sell. This is why my motto and my company’s business mission statement are: “YOUR SATISFACTION AND OUR INTEGRITY ARE MORE IMPORTANT THAN PROFIT.” Respectfully yours, Susan E. Wild, owner suszu09@comcast.net |
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